Freight Free - On Everything x Christmas deliveries closed x Expect delays over the Christmas New Year Period
All orders across any product category qualify.
Credit Card: Visa, MasterCard, American Express, AfterPay, Zip.
You can return any non clearance item purchased on Shella within 14 days of delivery.
Tax included.Free Shipping.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier (signature required) and RD delivery if applicable . Postage to P O Boxes are via NZ Post by track & Ā trace can take longer.
We ship FREIGHT FREE within New Zealand only.
Return shipping due to incorrect size or change of mind Ā is at the customers cost and must be returned within 2 weeks of receipt.
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Goods will only be accepted:
Some goods purchased on sale or discounted may not be returned, please check the goods description on the individual items for sale. Ā
If it does not state no returns, then the item can be returned :)
If you would like to swap a size we will send 1 replacement freight free. If that size is also returned then aĀ $7 charge to cover the Ā freight in sending theĀ alternative size, will be deducted from any refund. This is as fair as we can be :)
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Faulty goods
We will happily refund or exchange goods that are faulty. This does not include normal wear & tear or rough treatment. We will meet the obligations of the Consumers Guarantees Act
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Socks Are Not Returnable
Weāre happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
