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Freight Free - On Everything

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Have a question? You may find an answer in our FAQs. But you can also contact us:
Call Us: 07-974 9731 13 Herbert Road, Queenwood, Hamilton 3210
  • Opening Hours:
  • Monday to Friday 9:00 am - 5:00 pm
  • Saturday 10:00 am - 3:00 pm
  • Sunday: 10:00 am - 2:00 pm

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier (signature required) and RD delivery if applicable . Postage to P O Boxes are via NZ Post by track &  trace can take longer.

We ship FREIGHT FREE within New Zealand only.

Return shipping due to incorrect size or change of mind  is at the customers cost and must be returned within 2 weeks of receipt.

 

Goods will only be accepted:

  • if they have not been worn outside 
  • are clean and have no marks etc 
  • are still in original packaging, swing tags intact
  • a returned wrapped or in courier bag
 
Returns of Goods on Sale

Some goods purchased on sale or discounted may not be returned, please check the goods description on the individual items for sale.  

If it does not state no returns, then the item can be returned :)

Size Swaps

If you would like to swap a size we will send 1 replacement freight free. If that size is also returned then a $7 charge to cover the  freight in sending the alternative size, will be deducted from any refund. This is as fair as we can be :)

 

Faulty goods

We will happily refund or exchange goods that are faulty. This does not include normal wear & tear or rough treatment. We will meet the obligations of the Consumers Guarantees Act

 

Socks Are Not Returnable

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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